Traveling to Tuscany is often the highlight of a vacation. However, flight delays, cancellations, or overbooking at Tuscan airports can turn your dream trip into a stressful ordeal. The good news? In many cases, passengers are entitled to compensation of up to €600, even if the airline doesn’t proactively inform you.
In this guide, you’ll discover when you are eligible for a flight refund and how to claim it simply and effectively.
When are you entitled to a flight refund in Tuscany?
If you’ve taken a flight departing from or arriving in Tuscany, you might be protected by European Regulation EC 261/2004. Compensation is generally available in the following cases:
Flight cancellation (notified less than 14 days before departure).
Delays of more than 3 hours at your final destination.
Denied boarding due to overbooking.
Missed connections caused by the airline.
The compensation amount typically ranges from €250 to €600, depending on the distance of the flight.
Tuscany Airports covered by EU Regulations
European regulations apply to all major airports in the region:
Florence Airport – Amerigo Vespucci (FLR)
Pisa Airport – Galileo Galilei (PSA)
Elba Island Airport (EBA)
This includes flights departing from Tuscany to anywhere in the world, as well as flights arriving in Tuscany operated by EU-based airlines (or any airline departing from an EU airport).
Common Refund Scenarios
You might be eligible for a refund if:
Your London–Pisa flight arrived over three hours late.
Your Florence–Paris flight was cancelled at the last minute.
You missed a connection to Tuscany via Rome, Munich, or Frankfurt due to a delay.
You were denied boarding on a flight to Pisa due to overbooking.
Pro Tip: You can often claim compensation for flights dating back up to three years.
When is a refund not applicable?
A refund is usually not due in “extraordinary circumstances” beyond the airline’s control, such as:
Extreme weather conditions.
Air traffic control strikes.
Security risks or medical emergencies.
Political instability.
Note that airlines often cite “extraordinary circumstances” as a generic excuse. It is always worth verifying your specific case with an expert.
How to claim your flight refund
You can attempt to claim directly through the airline’s website. However, be prepared for long waiting times, complex forms, and potential rejections without clear explanations.
This is why many travelers use specialized services like AirHelp. They handle the entire process, from initial verification to legal action if necessary.
Why use AirHelp?
AirHelp is a world leader in passenger rights. They offer:
Free flight check: Instantly see if you are eligible.
No win, no fee: You only pay a service fee if they successfully recover your money.
Expert legal team: They know how to handle airline pushback.
Check your eligibility now
Did you experience travel issues at Florence, Pisa, or another Tuscan airport in the last few years? Check for free if you are owed up to €600 via AirHelp (affiliate link).
Travel Tuscany Stress-Free
A flight disruption shouldn’t ruin your memories of the rolling hills or the Renaissance art. Knowing your rights as a passenger allows you to travel with peace of mind. If you are planning a trip to Tuscany, knowing how to handle a delay is just as important as booking your villa!
